Esthetics Core Written Practice Test

The purpose of the 2-minute plan is primarily to enhance customer service in a salon environment. This plan emphasizes the importance of building rapport with clients quickly and effectively. It encourages practitioners to take a brief moment, typically around two minutes, to greet and engage with clients, ensuring that they feel welcomed and valued.

By focusing on customer service, the 2-minute plan helps to establish strong relationships between the staff and clients, ultimately leading to higher client retention and satisfaction. This approach not only improves the overall experience for the client but also fosters a more positive atmosphere within the salon, encouraging repeat business and word-of-mouth referrals. This fundamental aspect of customer service directly contributes to the success of the salon.