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What are "soft skills" primarily about?

  1. Technical expertise in a particular field

  2. Physical abilities and strength

  3. Personal attributes enhancing interaction and job performance

  4. Legal knowledge of business regulations

The correct answer is: Personal attributes enhancing interaction and job performance

"Soft skills" refer to personal attributes that enhance an individual's ability to interact effectively with others and contribute to their overall job performance. These skills include communication, teamwork, problem-solving, adaptability, emotional intelligence, and conflict resolution. Unlike technical skills, which are specific to a particular trade or profession, soft skills are fundamental to interpersonal relationships and workplace dynamics. They enable individuals to work well in teams, communicate clearly and empathetically, and navigate the complexities of various social situations in a professional context. This understanding underscores the significance of soft skills in virtually any job role or industry, as they often determine how individuals collaborate and engage with colleagues, clients, and stakeholders. Building strong soft skills can greatly enhance an individual’s effectiveness and career progression, making them a vital component of personal and professional development.