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What is a guest folio?
A financial statement of the salon
A document outlining guest services and skin routine
A client satisfaction survey
A schedule of upcoming appointments
The correct answer is: A document outlining guest services and skin routine
A guest folio is primarily a document that outlines guest services and the client's specific skin care routine. It serves as a personalized record for estheticians, detailing the treatments performed, products used, and any recommendations for future services. This documentation is vital in providing continuity of care and ensuring that each client receives tailored services that meet their individual needs. It enhances the guest experience by allowing professionals to track progress, preferences, and specific concerns over time, which fosters a more customized approach to skincare. The other options, while relevant in a salon or spa setting, do not accurately define a guest folio. For instance, a financial statement pertains to the salon's overall finances rather than individual guest service records. A client satisfaction survey evaluates client feedback rather than documenting their specific services and experiences. A schedule of upcoming appointments concerns future bookings instead of the individual client’s service history and recommendations.